Party Rental & Tailgating

F.A.Q. in Party Packages

All about Tailgate Services you will find in here

 

âś…We take orders ONLY for Party Packages or Tailgate Services.
Individual equipment can only be rentedas an add-on to a package. You can pick up your order at our warehouse — and no extra fees:

📍 1053 East Whitaker Mill Rd, Raleigh, NC 📞 Please call to reserve your order before arriving.

🎉 FREE Delivery Promotion: Orders of $100 or more (any packages) within Wake County qualify for free delivery*.

Placing an order under $100? We can still deliver it by adding an additional delivery fee.

* Orders that include large 60″ round tables carry an additional $50 delivery fee, or qualify for free delivery with orders over $300.

We recommend booking as soon as you know the date of your event — the earlier, the better.

While we have a large and growing inventory, weekends often get fully booked. We always post availability updates on our Facebook and Instagram pages, so be sure to check there.

We stop accepting new bookings and changes 48 hours before the event.
If you’re in a last-minute situation, give us a call — we’ll do our best to help, but can’t guarantee availability.

We need a completed rental agreement, with a credit card, and  NC valid ID of the credit card owner. A reservation is confirmed upon receipt of a deposit and signed authorization form.

All changes must be made at least 48 hours during business days prior to delivery. Additions to your order are welcomed and are subject to availability. Deletions must be made at least 48 hours prior to delivery or a cancelation fee will be assessed. 

Normal delivery hours are from 8:00 AM to 5:00 PM Sunday through Friday. After hour deliveries are available and may incur additional charge. If you require delivery within a specific time frame an additional “Timed delivery fee” may apply. 

Free delivery is available for orders over $100 in Raleigh, Cary, and Wake Forest.

For orders below $100, delivery charges will be determined based on the location, time, and total rental amount. If delivery or pickup is delayed due to your event, additional charges may apply.

Delivery must be possible within 50 feet of the event location. If there are any obstacles, such as difficult terrain or stairs, please notify us, as this may result in additional fees due to longer labor times or the need for extra staff.

Please remember that all rented items from Eco Gear Party Rentals remain your responsibility from the time of delivery until they are picked up.

Setup and breakdown for all rental items — including tents, tables, chairs, linens, etc. — is now available at a special flat rate of $50 🎉

If you’d like full setup service, just let us know at least 48 hours before delivery.

Prefer to handle setup yourself? We’ll be happy to send you a quick and easy video guide to make your experience smooth!

All tables, chairs, and tents must be folded, stacked, and ready for pickup in the same way they were delivered.

All rental items are counted at delivery to your site and at the time of pick up. The customer is responsible for damaged or missing equipment. A replacement cost will be assessed for anything due to loss, theft, abuse, or any damage to the equipment.

If something was broken, repair costs might be adjusted after the equipment has been repaired or replaced. Should you find the item later and return it in satisfactory condition, we will be pleased to provide a refund for that charge.

For all cancellations, the 50% deposit is non-refundable, as reserving your booking may prevent us from accepting other customers for the same date.
If you cancel more than 48 hours before the event and have already paid the full amount, you are welcome to request a 50% refund.

If you require a certificate of insurance, please email us your specifications at least 5 business days prior to the event.

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